Please review the questions below if you have an inquiry about Mariquita Farm and how our Mystery Boxes work. If your question hasn’t been answered here, don’t hesitate to reach out to us and we’d be happy to assist you.

Where can I buy your produce?

We have pick up locations in Santa Cruz County (Santa Cruz and Aptos), Los Gatos, San Francisco, Palo Alto, and Berkeley. Visit our shop page to choose the pickup location that is most convenient for you.

Can I choose which items go into my box?

No. We select the contents of our boxes based on the freshest seasonal selections. The surprise is part of the fun! Don’t worry, we will email you descriptions of the contents each week, along with recipes to inspire you.

Do I have to commit to buying weekly boxes?

Nope! You can purchase individual mystery boxes at your own pace by visiting our shop page.

What forms of payment do you accept?

We prefer to receive payments via Venmo or Zelle. You can also send payment through PayPal or a credit card for an additional small fee at checkout. Please contact us for more information.

Do you ship out of your delivery area?

Sorry, but no. (Not even to my own mother!) We are a small, family-run farm and we are not set up for shipping.

Can I get your newsletter, even if I live out of the area?

Absolutely! Our newsletter features wonderful recipes and farm updates for everyone to enjoy. Please sign up here.

What is your refund policy?

For fresh produce such as our mystery boxes, because we harvest to order, we ask that you pay in advance and do not offer refunds unless we are notified of your wish to cancel at least 48 hours in advance of delivery. If you do not show up or forget part of your order, we have already incurred labor for harvest and packing, as well as delivery costs. For preserved items like our marmalade or pickled vegetables, we can hold those items for you until your next order pick up. Although the sites are staffed you are still responsible for getting all of your items and getting them to your car. To facilitate, each site will now have multiple sets of order lists. If the staffer is busy with people ahead of you, please check one of the lists for your order. When it’s your turn, the staff person will check for your name and order on their list. You can help by finding your order on the list and with the staffer, reviewing your items to ensure that you have them all safely in your car or on your bike. We cannot refund you for items left at the site with or without staffers. We want everyone to get all the items they’ve ordered and paid for, and we appreciate your help ensuring this happens at pick up. Thanks!

For events like our visits to the farm and Labyrinth walks, we ask that you notify us at least 48 hours in advance if you need to cancel. We do not offer refunds but will give credit which can be applied to future events.

Still have a question for us?